Privacy Policy
Your privacy matters to us - here's how we protect it
Last Updated: March 15, 2025
Introduction and Scope
Welcome to zirellonovaqent's Privacy Policy. This document explains how zirellonovaqent ("we," "us," or "our") collects, uses, processes, and protects your personal information when you use our search engine ranking services and visit our website at zirellonovaqent.sbs.
This policy applies to all users of our services, including visitors to our website, subscribers to our learning programs, and clients who engage our professional SEO services. We're committed to transparency about our data practices and your rights regarding your personal information.
By using our services, you acknowledge that you have read and understood this Privacy Policy. If you don't agree with our practices, please don't use our services.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Register for our learning programs or services
- Contact us through our website forms or email
- Subscribe to our newsletters or updates
- Participate in surveys or feedback sessions
- Create an account on our platform
| Data Type | Examples | Purpose |
|---|---|---|
| Contact Information | Name, email address, phone number, business address | Communication and service delivery |
| Professional Information | Job title, company name, industry, experience level | Customizing our services to your needs |
| Technical Information | IP address, browser type, device information, cookies | Website functionality and security |
| Usage Data | Pages visited, time spent, click patterns, search queries | Improving our services and user experience |
Automatically Collected Information
When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type, operating system, referring website, pages viewed, and the time and date of your visit.
We also collect information about how you interact with our website, such as which links you click, which pages you spend the most time on, and any search terms you enter. This data helps us understand user behavior and improve our services.
How We Use Your Information
We use your personal information to provide and improve our SEO services, communicate with you about your account and our services, send you relevant educational content, and ensure the security of our platform. We never sell your personal data to third parties for marketing purposes.
Detailed Usage Purposes
- Service Delivery: To provide our SEO consulting, learning programs, and technical services as requested
- Communication: To respond to your inquiries, send service updates, and provide customer support
- Personalization: To customize our services and recommendations based on your industry and experience level
- Educational Content: To send relevant SEO tips, industry news, and learning materials you've subscribed to receive
- Platform Security: To protect against fraud, unauthorized access, and other security threats
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To analyze usage patterns, conduct research, and improve our services
Important: Marketing Communications
We only send marketing emails to users who have explicitly opted in to receive them. You can unsubscribe at any time using the link in our emails or by contacting us directly. We never share your email address with other companies for their marketing purposes.
Information Sharing and Disclosure
We don't sell, rent, or trade your personal information to third parties. However, we may share your information in specific circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business. These may include email service providers, analytics companies, payment processors, and cloud hosting services. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
If zirellonovaqent is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you of any such change in ownership or control of your personal information.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of sensitive data both in transit and at rest using industry-standard protocols
- Regular security assessments and vulnerability testing of our systems
- Access controls that limit employee access to personal information on a need-to-know basis
- Secure data centers with physical and environmental controls
- Regular backup procedures and disaster recovery planning
- Employee training on data protection and privacy best practices
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we're committed to protecting your personal information using industry best practices.
Your Privacy Rights
You have several rights regarding your personal information. Depending on your location, these may include:
Access and Portability
You can request a copy of the personal information we hold about you. We'll provide this information in a commonly used format within 30 days of your request.
Correction and Updates
If your personal information is inaccurate or incomplete, you can request that we correct or update it. You can also update much of your information directly through your account settings.
Deletion
You can request that we delete your personal information, subject to certain exceptions such as legal requirements or legitimate business needs. We'll evaluate each deletion request individually.
Marketing Opt-Out
You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We may need to verify your identity before processing your request.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
| Information Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion + 30 days | Service delivery and support |
| Communication Records | 3 years | Customer service and legal compliance |
| Website Analytics | 26 months | Service improvement and analysis |
| Marketing Data | Until opt-out + 30 days | Respecting your communication preferences |
When we no longer need your personal information, we securely delete or anonymize it. Some information may be retained in our backup systems for up to 90 days after deletion from our primary systems.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements (only with your consent)
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. We don't use cookies to collect sensitive personal information.
International Data Transfers
Our primary servers are located in Australia, and we process data in accordance with Australian privacy laws. If we transfer your information to other countries, we ensure appropriate safeguards are in place to protect your data.
We only work with service providers who can demonstrate adequate data protection measures. For transfers to countries without adequate privacy laws, we use standard contractual clauses or other approved mechanisms to ensure your information remains protected.
Children's Privacy
Our services are not designed for or directed at children under 16 years of age. We don't knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will delete it promptly.
If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We'll notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
For significant changes that affect your rights, we may also send you an email notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our services after we post changes constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please don't hesitate to contact us.